SOLVING BUSINESS & MANAGEMENT PROBLEMS
High quality solutions

SERVICES

AOLC specialise in Managed Services and provide word class solutions tailed to solve Business and Information management complications. Our solutions are designed to recognise our client’s current infrastructure and include future growth and requirements.

We therefore believe in providing platform-independent solutions that are flexible and scalable based on modular design, for easy integration with other hardware and software platforms.  Once a suitable selection of services is selected, a Service Level Agreement(SLA) is drafted, which include monthly monitoring and ongoing professional reviews.

The SLA help to provide a clear framework for service delivery; monitor performance and service quality; and support continuous improvement while you focus on your core Business.  We offer Block hours to suit your unique requirements and our Service Desk will schedule our visits around your schedule.

Our commitment means a willingness to spend time on reviewing service provision with a view to improving it, being open to feedback and willing to challenge traditional or established ways of working; discussing service, promote understanding between parties; to listen, negotiate and seek a compromise that meets the needs of all parties involved. In terms of expectations, the agreement is a sustainable level of service which provides respectable quality and will not reduce flexibility or willingness to agree on other timescales either to take account of unplanned problems or urgent requirements.

1. MANAGED SERVICE PROVIDER

The true value of Managed Services and IT Support is greatly under appreciated.  It can however not be disputed that good IT Support is invaluable, mostly invisible and running in the background.  Our Clients can rest assured that AOLC will be On site when required, constantly On Line to uncover, prevent and address any potential threats, and On Time with availability, flexibility and pro-active actions.

In Short:
  • Our Service Desk is always available to assist
  • 24/7 Advanced Performance Monitoring
  • Managed Services include: Server, Workstations, Back-up, Mobile, Network and Mail
  • Pay-as-you-go Cloud Storage
  • Managed security for ease of mind
  • Reduced cost and frustration
  • Scheduled Preventative Maintenance
  • Monthly health review and reporting
  • Real-time optimisation
  • Unlimited Remote support

2. CONNECTIVITY AND HOSTING – DOHOSTING

The true value of Managed Services and IT Support is greatly under appreciated.  It can however not be disputed that good IT Support is invaluable, mostly invisible and running in the background.  Our Clients can rest assured that AOLC will be On site when required, constantly On Line to uncover, prevent and address any potential threats, and On Time with availability, flexibility and pro-active actions.

3. CONSULTING AND PROJECT MANAGEMENT

Your company needs to keep up with the fast-paced global economy by frequently updating your network infrastructure, software, equipment, and security.  These critical, strategic IT Projects needs a professional service Provider like AOLC to guarantee the demand is met.

Outsource the following projects to AOLC for ease of mind:

SECURITY

Cybersecurity is a hot topic in any industry as transactions occur online, which can put sensitive customer information at risk. Another substantial threat is Malware, which can be dealt with without you even knowing.  AOLC can perform an IT Audit of your Network Security and advice on the necessary steps to enhance or replace your current system.

EQUIPMENT REFRESHES AND SOFTWARE UPGRADES

Hire AOLC’s team to take the pain out of the intense, time-consuming and challenging replacement and upgrading of equipment and software. A large-scale equipment refresh may have a vast impact on your organisation and AOLC will see to it that the Project runs smoothly and according to your deadline.

 OFFICE RELOCATIONS

Moving offices?  Not only is it a significant undertaking, it is also stressful and a Project that AOLC can take off your hands.  AOLC will disconnect, move, reconnect and test all equipment to get your organisation up and running quickly and efficiently.

 SERVICE DESK OPERATIONS

Delegate your organisations’ Helpdesk tasks to AOLC to free up time and resources in your IT Department.

 IT COMPLIANCE (INTERNAL AND EXTERNAL)

Trust AOLC for all your Compliance requirements.  Protocols and Policies need to be established and implemented to protect your daily operations from threats. Your Organisation also needs to abide by licencing rules and regulations.

NETWORK DESIGN AND MANAGEMENT

AOLC consult on the design, implementation, and Maintenance of your Infrastructure.  Our skilled professionals can identify shortcomings and ensure that risks are mitigated.  Trust AOLC’s detail-orientated and dedicated team to manage this very important Project on your behalf.

4. CLOUDCARE

Your time is precious. You have more important issues to deal with than your computer network. It is, however, a critical enabler to your business and in need of attention to ensure it is running predictably, optimally and securely. Our fully managed program is the ideal solution for an organisation like yours, an organisation that demands the utmost in network reliability and quality service.
 

5. CODETWO

We are a recognised South African partner of CodeTwo specialising in email signature management, data sync, migration, and backup solutions. CodeTwo solutions for email signature management, Office 365 migrations & backup have been deployed in over 66,000 organisations around the world. CodeTwo is a trusted software vendor and Microsoft Partner delivering Office 365 and Exchange solutions.  AOLC is a Gold Partner for CodeTwo.

6. BLUE PIXEL STUDIO

We provide a wide variety of multi-media services that range from game development, virtual and augmented reality, to music videos, film, adverts and graphic design, and so much more.
 

7. SPAMSNIPER

Only the best protection for your email messages. Improve employee productivity and be in full control of your email flow with our out of the box SaaS email filtering systems. Lost time in dealing with spam is reduced to an absolute minimum, allowing all users to fully concentrate on their business tasks.

8. AUTOLOGIC

The AutoLogic mobile forms app helps companies reduce their dependence on paper and improve data collection. Our mobile forms software also helps businesses improve automation by eliminating repeated data entry procedures within their organization.

9. BITRIX24 CRM SOLUTION

Enjoy the way you work and collaborate. We offer an all-in-one platform for the “New Age” work environment, including CRM, Tasks, Projects, Documents, Messaging and much more. We are a Silver Bitrix 24 partner located in South Africa. Having a Silver Partner certification is a great achievement for our company.

IT SERVICES

At AOLC, we look at I.T services as a way to help our clients focus on their business, not their technology. In today’s ever dependent technology workplace, data speed and reliability is the key to success and productivity. Communications networks have to cope with the rapidly increasing volumes of voice/VOIP, data and multimedia traffic, to insure that these networks are available 24 hours a day and 365 days a year is critical to the business performance.

WE SPECIALIZE IN

We specialize in a structured network environments and understand that the backbone of all IT infrastructure rely on stable, high speed communications and that is why we select only the best communications and networking products in order to offer our clients the best in value, performance and reliability.

OUR CABLES
  •  Copper network cabling for category 5 (cat5) cabling, category 5e (cat5e) cabling, category 6 (cat6) cabling.
  •  Fibre cables, Single mode, Multimode for long distance and interference free communication.
  •  Structured cabling for Office buildings (small, medium and enterprise sized business), Data centres,  call centres,  small offices and warehouses.
  • Voice cabling (both pbx and voip) and network data cabling.
  •  High Quality, patch panels and jacks.
DID YOU KNOW

Did you know that bad network cabling is one of the major causes of slow or under performing networks? This slowness often leads to poor productivity and hours of lost work time! AOLC Network cables are properly labelled, terminated and tested. We provide end to end connectivity solutions to our clients, from network cabling to providing and configuring switches, routers, firewalls, wireless devices and your phone /PBX. Our Network Professionals respond to support requests and on-site requirements as needed to provide rapid response to your technology challenges.